Armrest Modul (klein) Comora (links)

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No. The prices in our Swiss shop are final prices in CHF – VAT and customs duties are already included, and delivery is free. You won't have to pay any shipping, tax or customs fees on delivery.

This also applies if you get advice in our showroom in Bad Säckingen first and then order in our Swiss shop.

No, discount codes can't be combined. Only one discount code can be redeemed per order.

We have numerous showrooms across Germany, including one right on the Swiss border. You can see exactly where they are on the "Showrooms" page or by simply clicking here.

In all our showrooms, you can try out various Livinda sofas, take your time to see and feel them, and get advice on site. The showrooms are a great addition to our online shop – you can experience the sofas in person before you buy and see the quality for yourself.

If you have any questions about locations or opening hours, our team will be happy to help!

Yes, that's possible. If you'd like to receive your delivery later, simply enter your preferred date in the notes field when placing your order. Delivery can be postponed by up to 3 months after ordering. We can't guarantee a fixed delivery date, but we'll schedule your order for the next possible delivery round from your preferred date.

Yes, that's generally possible. Please contact our customer support as quickly as possible, ideally via WhatsApp. As long as your order hasn't been shipped, we can usually still make changes. Unfortunately, changes are no longer possible after shipping.

To tell you the current status of your delivery, all we need is your order number. Simply send it to us by email at info@livinda.de or via WhatsApp. Once we've received your request, we'll check your order and let you know which calendar week your delivery is currently scheduled for.

If you'd like to make changes to your order, please contact our customer support as quickly as possible, ideally via WhatsApp. Unfortunately, we can no longer make any changes once the order has been shipped.

Yes, you can cancel your order free of charge within 7 days of us receiving it.

In principle, all our fabrics are easy to care for and hard-wearing, making them ideal for pet owners. For more information, please contact our support via WhatsApp – we're happy to help.

If the building or other property is damaged during delivery, this must be noted on the delivery note immediately and ideally documented with photos. We work exclusively with external carriers who act on their own responsibility and can be held liable. A later complaint without a written note on the day of delivery generally cannot be verified or accepted. In such cases, please contact our customer service team directly – we'll support you in resolving the matter with the carrier.

Please check that your delivery is complete as soon as you receive it. If something is missing, note it on the delivery note and contact our customer service team as quickly as possible. That way we can look into it promptly and find a suitable solution together.

No problem. You can test our sofas at your leisure for 30 days. If you decide against your sofa, you can arrange a return. Simply contact our service department at service@livinda.de. We'll explain the next steps and give you all the important information about the return.

Our 30-day trial applies to sofas. If you'd like to return your sofa, the return must be registered with our service team within this period at service@livinda.de.

We arrange the collection through our external carrier, which costs CHF 350.

For all other products, our 14-day right of withdrawal applies. In this case, you bear the return costs. Our service team will be happy to tell you about the next steps.

Depending on the model, the individual sofa modules are securely connected either with sturdy crocodile clips on the underside or via a fixed side plug-in connection. Both systems ensure the modules hold together firmly.

Our sofas are especially sturdy and designed for daily use. Depending on the model, the maximum load capacity per seat is up to 150 kg.

The covers of all our sofas are removable and washable, with the exception of the Comora and Cloud collections. For these two sofa series, the covers are not removable and therefore not washable.

We have numerous showrooms across Germany, including one right on the Swiss border. You can see exactly where they are on the "Showrooms" page or by simply clicking here.

In all our showrooms, you can try out various Livinda sofas, take your time to see and feel them, and get advice on site. The showrooms are a great addition to our online shop – you can experience the sofas in person before you buy and see the quality for yourself.

If you have any questions about locations or opening hours, our team will be happy to help!

Unfortunately not. We don't currently offer payment on delivery. As every sofa is made to order, production only starts once payment has been received. For this reason, the invoice amount is due immediately after ordering.

Yes, that's possible.

If you don't like the fabric or colour of the cover you've chosen, you can send the covers back as part of our 30-day trial guarantee.

Please note: you bear the return costs yourself. You'll find more details about the process in our cancellation policy.

Our customer service team is here for you. Simply contact us by phone or email. You'll find our contact details here.